Thank you for your interest in our sanders. Below are some commonly asked questions about our equipment.
Can I convert the 19-38 Drum Sander into a brush machine like the 19-38 Combo?
Although they look similar, no, it’s not possible to convert the 19-38 Drum Sander into a brush sander. The 19-38 Drum Sander is not equipped with an AC Inverter, which allows the brush heads to be run at variable speeds. The casting of the 19-38 Combo machine is also different from that of the 19-38 Drum. If you feel you want the option of using a drum and a brush, we recommend the 19-38 Combo machine.
Do you have any upcoming trade shows in my area?
Use the “Press and Tradeshows” tab in the side bar of the website to view a list of upcoming tradeshows. If there is a trade show in your area that you’d like us to attend, please let us know by emailing Hannah at email@example.com.
There is not a dealer in my area. Can I order directly from you?
Yes, you can order directly through us by calling 888-454-3401.
Where do I send samples?
Samples can be mailed to us at our corporate address, Attn: Samples, SuperMax Tools, 1275 Corporate Center Drive, St. Paul, MN 55121.
What do the different types of brush heads do?
The main categories of brush heads are flatter, nylon, and wire. There are many variations of brush heads within those categories, resulting in dozens of brush head options. For example, using a flatter style brush will help you to achieve a hand-sanded finish on profiles like mouldings and raised panel doors. It is also commonly used in raw wood sanding to open the grain for stain, and then used for sealer sanding in between coats of stain or primer simply by changing the grit of flatter strip. Wire brushes are most commonly used to achieve a distressed or weathered finish. Nylon brushes work well for cleaning reclaimed wood or light distressing. These are just a few of the different applications for each brush type.
What are some of the benefits of a SuperBrush?
Increase Output: SuperBrush sanders are able to run material up to 30ft a minute (depending on the model you choose), much faster than sanding by hand!
Increase Consistency: When hand sanding, an employee is likely going to produce a different result at 8 a.m than he is at 5 p.m. With a SuperBrush sander, the results are the same time after time.
Low Learning Curve: A SuperBrush sander is not difficult to operate. After a short training period, nearly anyone can run a SuperBrush sander.
Versatility: Perhaps the biggest benefit of a SuperBrush sander is its versatility. Vastly different finishes can be achieved by changing the brush head, or more finite changes can be achieved by changing the speed of the conveyor, the RPM of the brush head, or the depth of bristle penetration.
What should I do if I experience a technical problem with my machine?
Each owner’s manual has a “Troubleshooting Your Machine” section that examines possible problems and their solutions. (If you do not have your manual, most can be found and downloaded on the specific product page under “Downloads.”) If you are still unable to determine a solution, please call us at 651-454-3401 and ask for technical assistance. If possible, please have your model number and machine serial number available.
I need to repair or replace parts on my machine. What parts do I need?
Most part numbers can be found in your owner’s manual. If you do not have your manual, most can be found and downloaded on the specific product page under “Downloads.” If you are still unsure of which part you need, give us a call. If possible, please have your model number and machine serial number available.